How it works
Navigate to the Symptoms Checker
This can be found on your dashboard and in the features page.
Enter your symptoms
Use your own words to describe how you’re feeling – you can add as many symptoms as you want.
Answer some simple questions
Our AI system will ask questions about your symptoms to narrow down what it could be – just like a doctor would.
Find out your next steps
Receive a report with a list of possible causes and suggested next steps to support your decision.
Important information before you use the symptom checker
Our Website and App allow you to input your symptoms and other information and receive medically safe information about specific conditions to help you decide on what to do next and whether you need to see a doctor. Our products and services can’t be used to get information about babies, children under the age of 16, pregnant women, people who are immunosuppressed or on immunosuppressive treatment, and people with complex or long-term conditions. However, if you’re generally healthy and don’t have any ongoing or rare medical conditions, we can help you spot less serious conditions you can usually manage yourself.
We are not a real-life doctor, which means we can’t:
- Consider all the information a doctor can when interacting with you;
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Identify every possible condition or symptom you may have; and
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Always understand the information you provide
We often give suggestions about what you can do next, but you should only act on these if you think it’s appropriate for you to do so. Always visit a doctor if:
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You’re in doubt
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Your symptoms get worse; or
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Your symptoms don’t improve
If your situation feels serious, always call the emergency services.
Remember, always consult with your doctor before making medical decisions based on information provided by our Website and App.
NowPatient is not liable for any decisions, acts, or omissions you make. The Symptoms Checker is solely for supporting users in their decision as to whether there is a need to see a healthcare professional and it is not a diagnostic tool. Reliance on information provided by the Symptoms Checker is solely at your own risk and we hereby disclaim any and all express, implied, or statutory warranties to the fullest extent permissible by law. The Symptoms Checker is not a substitute for professional medical advice, diagnosis, therapy, or treatment and you should never rely on or make health or well-being decisions based on information provided by the Symptoms Checker without first consulting an appropriate health professional.
Important Information
Do I need to pay to use the symptom checker?
The limitations of the Symptoms Checker results
What is NowPatient
Telehealth and Online Pharmacy
NowPatient is a licensed online pharmacy and doctor service that is available around the world. Our service is FREE and packed with valuable features that can benefit your health such as medication reminders, educational blogs, medically approved symptoms checker, UK NHS online pharmacy, private treatment plans, Rx Advantage card, health conditions information, affordable medications options, genetic testing, home test kits, health risks, pollen meter, air quality monitor, weight loss plans, drug savings programs and lots more!
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.
Download our app today
Can I trust NowPatient
Meet our medical team
We are a passionate group of clinicians and medical writers covering a broad range of specialities with experience operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process