Get help with your new medicines
The NHS New Medicine Service is a free service available to all NHS registered patients in England. It allows you to get coaching and support on your new medicine. Lookup your medication to see if you qualify.
This content is intended for UK audiences only
NHS New Medicine Service
Is my medication covered?
Lookup your medication using the search box. You should use the active ingredient name in your search. You can find this clearly stated on the package, if it is a generic version, or you can find it underneath the brand name, if it is a branded version. If your medication and health condition are covered by the terms of the FREE service, you will be able to book a virtual consultation with one of our specially trained clinicians.
Search your Active Ingredient
How it works
How can I use the New Medicine Service?
Your prescriptions are filled by NowPatient
If you get your prescriptions from NowPatient, then we will be able to automatically identify if you are prescribed new medication and if it qualifies for the service. If It does, we will send you an invite to book a virtual consultation.
Your prescriptions are not filled by NowPatient
You can search your medication and health condition to see if you qualify. If you qualify, you can book a live virtual consultation by creating an account or simply book a consultation if you already have an account.
benefits
What are the benefits of the New Medicine Service
Provides clinical support in answering any concerns you may have about your new medication.
Early identification of potential issues
Enables the early identification of issues with newly prescribed medicines and supports you in resolving them or highlighting them to your prescriber.
Tailored to your lifestyle
Links the use of newly prescribed medicines to lifestyle changes or other interventions that may promote your well-being and health.
Maintain consistency
Increases your adherence to treatment and consequently reduces medicine wastage.
No cost for you
Its FREE! The cost of the service is covered by the NHS. There is no cost to you whatsoever, as long as you are an NHS patient in England.
Reduce hospital admissions
Through increased adherence to treatment, reduce avoidable medicines-related hospital admissions and improve your quality of life.
Informed decisions
Increases access to advice, improving medicines adherence and knowledge of potential side effects.
Clinical support
Provides clinical support in answering any concerns you may have about your new medication.
Manage long-term conditions
Helps you manage newly prescribed medicines for a long-term condition, supporting you to make shared decisions about your long-term condition.
What is NowPatient
Telehealth and Online Pharmacy
NowPatient is a licensed online pharmacy and doctor service that is available around the world. Our service is FREE and packed with valuable features that can benefit your health such as medication reminders, educational blogs, medically approved symptoms checker, UK NHS online pharmacy, private treatment plans, Rx Advantage card, health conditions information, affordable medications options, genetic testing, home test kits, health risks, pollen meter, air quality monitor, weight loss plans, drug savings programs and lots more!
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.
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Can I trust NowPatient
Meet our medical team
We are a passionate group of clinicians and medical writers covering a broad range of specialities with experience operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process