NHS Online Pharmacy
We are connected directly to your local GP surgery and the NHS. And because it only takes a few minutes to switch to NowPatient, its never been easier to start managing your NHS repeat prescriptions online.
This content is intended for UK audiences only
How it works
From your account, navigate to the NHS Online Pharmacy feature
Here you will be able to view all of your active NHS repeat prescriptions.
Select the items you wish to request
Checkout and pay for your NHS prescription if necessary, otherwise complete the exemption declaration
We will keep you updated with the live status of your request
You will receive notifications and be able to view updates on the ‘My Notifications’ section of your dashboard.
Important Information
How do I order my NHS prescription from NowPatient?
Can I use NowPatient to order prescriptions for my family?
What information do you need from me to register for NHS Pharmacy services?
Do I need to tell my doctor that I am using NowPatient?
Can I use NowPatient’s NHS online pharmacy if I live in Scotland, Wales or Northern Ireland?
What is Pharmacy Nomination and why do I need to nominate NowPatient to order my NHS repeat prescriptions?
What is NHS login?
I already have an NHS login account, why is the NHS asking me for more information when I sign in via NowPatient?
I’ve started registering with NHS login, but my account isn’t verified yet. Can I still use it?
How do I use my NHS login details with NowPatient?
I have the NHS app, should I request my prescription through that or through NowPatient app?
My personal details have changed. Where do I update them if I use NHS login?
Do I have to use NHS login to use NowPatient?
What happens if I want to revert to using my NowPatient credentials instead of NHS login?
When will my order arrive?
Where do you deliver?
Do you ship cold-chain or temperature sensitive products?
Do you ship controlled drugs for NHS prescriptions?
Can I track my order?
What should I do if my order has not arrived?
How will my order be delivered?
Am I exempt from paying for my prescription?
Can I check if I am exempt from paying prescription charges?
Does this cost the NHS money?
How can I send important information to my GP when I place an order for my repeat prescription?
Not all my items have been delivered. What should I do?
What happens if my GP gives me a paper prescription?
How long will you remain my nominated pharmacy?
How do I report side effects?
What is a prescription prepayment certificate?
What is an internet pharmacy?
What is the Summary Care Record and does NowPatient Access it?
What if I want to use your dispensing services without using the App?
What if my GP doesn’t use EPS?
Why has my prescription been rejected?
What brand of medication does NowPatient use?
What is NowPatient
Telehealth and Online Pharmacy
NowPatient is a licensed online pharmacy and doctor service that is available around the world. Our service is FREE and packed with valuable features that can benefit your health such as medication reminders, educational blogs, medically approved symptoms checker, UK NHS online pharmacy, private treatment plans, Rx Advantage card, health conditions information, affordable medications options, genetic testing, home test kits, health risks, pollen meter, air quality monitor, weight loss plans, drug savings programs and lots more!
WHY WE BUILT NOWPATIENT
To improve the lives of everyone by making high-quality care accessible and convenient
We are here to improve lives. Our service gives you access to smart features and resources that can help empower you to take control of your health and improve your health outcomes. All this, in one place, for FREE. We strive to bring a fresh perspective to managing health. NowPatient can be accessed by downloading the App or using your web browser.
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Meet our medical team
We are a passionate group of clinicians and medical writers covering a broad range of specialities with experience operating in health systems in the United Kingdom & United States. Providing excellent care and advice is at the heart of everything we do. You can read more about our medical team by visiting the medical team page or learn more about how we curate content by visiting our editorial process